Joe McKendrick
Dig In contributorJoe McKendrick is an author, consultant, blogger and frequent Digital Insurance contributor specializing in information technology.
Joe McKendrick is an author, consultant, blogger and frequent Digital Insurance contributor specializing in information technology.
Recently deployed capabilities find use cases for the technology in auto and marine coverage.
CSS insurance uses fast sentiment analysis on communications, helping the insurer steer customers toward the best treatment option.
Moving applications from legacy systems to digital ones takes more than simply swapping underlying hardware or adopting cloud.
Five ways that digital technology is transforming the insurance workplace just as much as product.
Carriers are able to leverage delayed flight information to provide customers with various other options of travel, similar to the hospitality online marketplace.
Increasing adoption of digital processes, artificial intelligence and machine learning is opening up new opportunities for the profession.
The increased pressure to 'go digital' has attracted new blood ready and willing to take part in the transformation of the industry.
New business models based on blockchain and cognitive intelligence are coming, which will lead to the introduction of smart contracts for greater efficiency.
Machines are taking over much of the grunt work associated with tasks, elevating the roles of humans to adopt more strategic roles.
Larger, incumbent companies are finally learning the rules of the disruption game, and are coming back stronger than ever.