Chuck Ruzicka is a Vice President of Research and Consulting at Novarica. Prior to joining Novarica he served in a series of senior technology management positions at major insurance and financial services firms and has most recently been an independent consultant. His prior experience includes Liberty Mutual where he was CIO /SVP of their Agency Markets division and subsequently responsible for global infrastructure software and security. Chuck also was CIO at several regional insurance companies and was Vice President at Progressive Insurance where he was responsible for financial system architecture, billing, divisional policy and financial systems. Chuck holds an MBA in Finance from the Ohio State University.