Luke Harris

AVP, Innovation, USAA
As AVP, Innovation at USAA, Luke is responsible for leading auto claims innovation in the P&C organization. Luke and team are focused on continuously leveraging the latest industry and member insights to deliver a world-class experience for USAA members and employees while driving significant market differentiation for USAA.

Luke started his insurance career as a Claim Representative Trainee with Progressive in 2004. He held a variety of leadership positions during his 10+ years at Progressive prior to joining innovative startup pay-per-mile insurer, Metromile in 2014. At Metromile, Luke led the strategy, development, implementation, and oversight of Metromile's claims program.

Luke received a Bachelor of Science in Marketing from Baker University.