Natalie Kaschalk is the Vice President Head of Strategy for Farmers Auto Claims Department. Her focus is on developing efficient models and processes for the Auto Claims Department and setting National strategic goals for the operations. She leads review of new technology tools and champions the continuous technology evolution at Farmers. She is an ardent adopter of ensuring all change is measured, validated and initiated using a robust change management approach. Operationally, she also manages the National Salvage operations and the National Med/PIP operations for the company. Natalie has been in the Auto Insurance space for over 30 years. In her free time, Natalie enjoys hiking, gardening and spending time with her dogs and children. She and her family live in the Los Angeles, CA area.