Ramon Lopez

VP, Innovation, USAA
Ramon Lopez 3
Ramon Lopez has the honor and privilege to lead a team focused on the transformation of the USAA claims experience. He oversees a team focused on the modernization of technology as well as a team driving the innovation agenda across the insurance fulfillment sector. In this role, he and the team are focusing on making insurance simple, easy and more importantly relevant to the USAA membership. This can better be defined as humanizing and scaling our own digital capabilities, modernizing our technology, personalizing interactions and ultimately delivering the world's best insurance claims experience through service and accuracy.

Ramon has over 15 years of property and casualty experience that spans across property and auto, is a graduate of Texas State University and a recent graduate of the Executive MBA Program at the University of Texas. Ramon is a current board member on the San Antonio Hispanic Chamber of Commerce, he is passionate about building diverse teams and sees this as the most significant competitive advantage in the innovation ecosystem. Team Lopez (at home) consists of 2 wonderful children (Patience '00 and Sawyer '13) who help him evolve, learn and grow every day. He is married to Danielle, a very talented elementary education teacher with a focus on green living.