6 tips for staffing insurance transformation projects
Transformation is the watchword in the insurance industry as carriers race to shed their legacy systems and processes in favor of digital. But the hard work doesn't end when new technology is selected. Adequate and smart staffing is also crucial to ensuring success during implementation and beyond. Novarica VP Chuck Gomez outlined six tips for insurance CIOs to keep in mind in staffing transformation programs in a new brief; following are some excerpts from those suggestions.