Banker's Life and Casualty Co. interviewed 12 different companies before selecting NxLight Inc., a 17-month-old e-business enabler organization. NxLight's eTransaction Architecture technology enables insurers to capture e-signatures and securely attach them to legally enforceable electronic applications."We chose NxLight because the company has a great combination of knowing the insurance industry and knowing the e-signature laws," points out Jason Uyder, e-signature project manager for Banker's Life and Casualty Co., Chicago.

NxLight, based in Orem, Utah, created customized products to meet Banker's needs. Other firms offered to adapt off-the-shelf products such as customer relationship management (CRM) software to solve Banker's needs. "Many companies say they can do it but they are usually only willing to give you 'canned' technology," Uyder says.

NxLight's founders were among the early pioneers of producing the first digital e-signature transactions, including the first electronic mortgage closing in June 2000.

"They have a great technology base and were able to customize products for us in ways that larger companies couldn't," Uyder explains. "NxLight also was willing to work with us on the e-signature test-pilot initiative knowing it had to be successful in order for them to get our business. "We didn't find another company (of the 12) with more knowledge about what is legal and what is enforceable with e-signature contracts-and all that came at a reasonable cost," adds Uyder.

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