Top five sites based on customer experience criteria1. Esurance

2. State Farm

3. Allstate

4. Nationwide

5. GEICO

Bottom five sites

10. GMAC

11. MetLife

12. Washington Mutual

13. St. Paul Travelers

14. AIGDirect

Source: Change Sciences Group Inc.

Register or login for access to this item and much more

All Digital Insurance content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access