Conyers, Ga.-based content management and workflow technology provider ImageRight, and ReadSoft, a Metairie, La., developer of global document automation solutions, have announced a partnership designed to help insurers reduce paper-based process issues.

ReadSoft specializes in document process automation, which lowers costs, speeds up document processing and gives insurance organizations better control of incoming documents. In addition to integrating with ImageRight's content management and workflow solution, ReadSoft DOCUMENTS works with many ERP and database management solutions in order to capture information from any document, understand and interpret it, manage and track document flow, integrate with downstream business systems and handle electronic document interchange.


Atlanta-based GT Software Inc., a provider of mainframe integration solutions, announced Ivory Service Architect 4.1, a new version of its market mainframe service-oriented architecture (SOA) product.

Ivory Service Architect 4.1 is designed to deliver numerous new features to reduce mainframe workloads and improve SOA performance. Ivory's architecture now fully exploits all three IBM System z mainframe specialty engines, the company says.

GT Software asserts that Ivory is the only mainframe integration platform offering support for the Integrated Facility for Linux, System z Integrated Information Processor and the System z Application Assist Processor. Mainframe specialty engines are not governed in speed, delivering much stronger performance than workload run on the general purpose processor. Integration and SOA workload running on or exploiting one or more of these specialty engines does not incur charges against the mainframe's processing capacity, resulting in dramatic reductions in mainframe MIPS usage, GT Software says.


Wipro Technologies, an IT services business of India-based Wipro, has launched Insurance Claims Analytics (ICA), an integrated business intelligence offering targeted at property/casualty insurance carriers. Built on the SAP BusinessObjects XI 3.1 intelligence platform, the solution leverages SAP BusinessObjects business intelligence solutions.

ICA features integrated dashboards and predictive analytics to analyze and report the performance of claims units. An integrated predictive analytics workbench from SAP BusinessObjects helps in performance improvement in critical areas, such as fraud prediction, subrogation handling and litigation management, Wipro says.


Guidewire Software Inc., San Mateo, Calif., announced that Guidewire's ClaimCenter solution has been recognized as a market leader by Boston-based analyst firm, Celent, in the firm's report: "Core Claims System Vendors 2008." In the report, Celent provided a detailed profile of 21 core property/casualty claims systems from 19 vendors.

ClaimCenter 5.0 delivers more than 25 major enhancements to insurers, according to Guidewire. The solution is designed to enable Guidewire's customers to further improve their claims operations by: improving efficiency throughout the claims lifecycle with better claim intake screens and management of damage and repair assessments; improving usability for claims adjusters, supervisors and all end-users with a new user interface; measuring the quality of service providers with new service provider management functionality; reducing fraud and "leakage" with a new fraud scoring capability; lowering costs with the addition of subrogation lifecycle functionality; and improving the ability for IT to respond to system change requests with new graphical configuration tools, including drag-and-drop functionality.

(c) 2009 Insurance Networking News and SourceMedia, Inc. All Rights Reserved.

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