(Annual average for carriers and agents/brokers)Carriers Agents/brokers

Packaged software

2000 spending $831,700 $53,400

2001 budget $1,317,400 $120,600

Internal software development

2000 spending $3,156,800 $451,200

2001 budget $3,245,000 $573,300

Source: Insurance Networking survey of 73 carriers, agents and brokers.

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