Bermuda-based Accenture recently unveiled newly enhanced claims, underwriting and policy administration solutions designed to help property/casualty insurers industrialize their operations by simplifying and modernizing their core systems and streamlining their customer service and underwriting capabilities. The latest version of Accenture Claim Components Solution has a dashboard analytic tool that gives claims handlers and supervisors a real-time view of their claims workloads, tasks, processing status and other metrics, the company says. The upgraded solution, which also features a graphical user-interface and range of automated claims functions to enable straight-through processing, was designed to reduce claims processing inefficiencies and accelerate claims resolution.

Accenture says its underwriting solution provides the industry’s first centralized location intelligence management feature available in a packaged solution, and reduces from days to minutes the time required to gather location-related catastrophe-risk information from multiple sources, verify its accuracy and store it centrally for easy access by everyone involved in the underwriting process. The Accenture Insurance Solution — the company’s P&C policy administration solution — has a portal designed to provide agents and brokers with access to their quote and policy portfolios, billing information, pending tasks, training materials, and internal and external news.


DAVID Corp., San Francisco, a provider of insurance and risk management software, announced the availability of NavRisk Policy 4.0. NavRisk Policy is part of the NavRisk Suite, a comprehensive risk management solution that is designed to facilitate effective underwriting and policy processing, automate administration and management of claims, provide online collaboration between internal and external stakeholders and offer sophisticated loss control and prevention capabilities.

NavRisk Policy 4.0 includes a business rules engine, which DAVID says provides clients with the ability to automate processes and tasks associated with policy administration and underwriting. Customers may use the out-of-the-box rules, or create rules specific to their organizational needs. The business rules engine is designed to be intuitive, with drag and drop capabilities, allowing for the creation, testing and deployment of new rules without the need for technical staff or additional programming cost.


JustSystems Inc., a Tokyo, Japan-based independent software vendor specializing in XML and information management technologies, announced the “DITA Maturity Model” is available as a free download at Whitepaper-DITA-MM.pdf. Co-authored by JustSystems and IBM experts, the DITA Maturity Model defines the industry’s first graduated, step-by-step methodology for successfully implementing Darwin Information Typing Architecture (DITA), the company says.

According to a recent Webinar, DITA holds the promise of incremental adoption, unlike enterprise initiatives of the past. The DITA Maturity Model divides DITA adoption into six levels, each with its own required investment and associated return on investment.

Organizations can assess their own capabilities and goals relative to the model, choose the initial adoption level appropriate for their needs and schedule, and invest more over time to enable solutions that leverage and extend their content management systems.


Eastman Kodak Co., Rochester, N.Y., and docSTAR, Schenectady, N.Y., a document management systems provider, announced that the KODAK Scan Station 100 Scanner is now certified with the docSTAR family of solutions. Kodak says the integration enables users to scan and intelligently file documents directly from the scanner, making filing convenient and consistent.

The KODAK Scan Station 100 Scanner is designed to turn paper documents into digital files with the touch of a button. According to the company, documents can be simultaneously shared via e-mail, stored on the network, sent to networked printers and copiers and saved on portable USB drives—all without a computer. The scanner connects to existing network infrastructure, and features intuitive and interactive operation—image preview of scanned images prior to sharing—from a full-color touchscreen, Kodak says.

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