The evolution of these centers are best depicted by insurers’ growing focus on making consumers’ daily lives easier, while building out capabilities addressing core business problems.
For insurers, thinking of the network of capabilities available in specific geographical areas can provide tangible advantages when it comes to delivering on the promise of major technological advances.
Moves from Allstate units Answer Financial and Arity, as well as MassMutual, illustrate increasing value of analytics expertise outside core insurance products.
In order to raise the profile of the industry and encourage data graduates to join their firms, several carriers are partnering with colleges to get closer to students.
The life carrier is keen on finding the startups that will define insurance user experience and distribution in the future, says managing director Doug Russell.
