Mark Lipton is a graduate professor of management at The New School in New York and the author of "Mean Men: The Perversion of America’s Self-Made Man" (Voussoir Press, September 2017). For more than 40 years, he has been a trusted adviser to Fortune 500 corporations, think tanks, philanthropies, nonprofits and startups.
Leaders must adopt a radically different stance, one that can enable them to pilot through contact turbulence while incessantly fine-tuning their course.