Life insurance

Connected systems can help consumers understand each stage of the life insurance journey and ensure a more seamless, less fragmented consumer experience.

Lincoln National Corp. is in advanced talks with Talcott Financial Group for a reinsurance deal that would shift billions of dollars of life insurance reserves off its balance sheet, according to people familiar with the deliberations.

While total real premium growth will likely drop in 2026, rapid investment of AI data centers is offsetting shocks from supply-chain disruptions.

The life insurance company, which is also parent to John Hancock Life Insurance, is one-third of the way to its goal of $1 billion in value by the end of 2027.

Carriers that deliver communication quality, clarity of instructions, compassion from staff, and a single dependable point of contact were remembered and chosen again.

Moving the fastest or spending the most does not guarantee real progress with AI.

The insurer's 2026 survey finds that Americans across generations struggle with financial independence.

Allianz, New York Life, TIAA and Tokio Marine executives give their views on the insurance industry's use of AI and its future, at the Insurtech Insights conference in New York.

Deloitte released its 2026 Insurance Prediction, which explores how agentic AI is poised to reshape life insurance distribution and reach.

Life insurance companies owned by private equity firms have quietly reshaped their portfolios, according to researchers at the Federal Reserve Bank of Chicago.

VM-22, NAIC's latest valuation manual, has begun a three-year rollout lasting through the end of 2028. Experts from WTW spoke about the standard.

Fewer consumers want life insurance since the pandemic, but sales are still growing, with digital tools keeping sales high among the 38% of Americans who are still buying, according to new research.

Insurance tech and legal executives emphasize checking data, and working to build confidence and trust.

Carriers gain ground when treating personalization as a structural shift instead of a simple feature enhancement.

Artificial intelligence can mine a book of business for new opportunities, present information more clearly to customers, and improve regulatory compliance, according to experts from LPL Financial, Prudential and SBLI.

Carrier AI and tech executives emphasize governance, responsibility for decisions, and human judgment of more complex risks.

Regulators from 12 states will conduct questionnaires with insurers, seeking insights into their use of AI, over the next six months. The results will be used to adjust the questionnaire before it is formally adopted.

Life insurance leaders are moving from digital transformation as a vague goal to more specific tech priorities.

Insurance leaders are implementing integrated AI platforms or components that transform entire operational workflows and reimagine how operations function.

Digital engagement and self-service capabilities are critical areas for customer satisfaction, according to JD Power's 2026 life and annuity study.