Life insurance

Insurance leaders are implementing integrated AI platforms or components that transform entire operational workflows and reimagine how operations function.

Digital engagement and self-service capabilities are critical areas for customer satisfaction, according to JD Power's 2026 life and annuity study.

2025 life science report from Munich Re reveals the effects of medications, like Ozempic and Wegovy, on mortality rates and life insurance underwriting.

A study by Aon and The Jacobson Group reported that insurers expect to increase staff as a response to increased business volume expectations.

Three secrets to accelerating enterprise-wide adoption for measurable impact while avoiding AI debt.

Dai-ichi Life Holdings Inc. became the latest firm to reveal misconduct, joining Japan's three other biggest life insurers including Sumitomo Life Insurance Co. in saying that employees, seconded to financial firms selling their insurance, mishandled data.

Digital Insurance spoke with Matt Berman about life insurance advisors' role in supporting the industry's growth.

Despite the decision to delay home ownership and starting families, 68% of adults under 40 still view life insurance as essential.

Insurance platform Ethos Technologies Inc. and some of its shareholders raised roughly $200 million in an initial public offering, becoming the latest in the sector to go public.

A collection of stories related to artificial intelligence and its impact on the insurance industry from 2025.

Capgemini's Samantha Chow looks at the future of life insurance and how the customer experience and coverage itself will continue to evolve.

Kyle Busch's lawsuit against Pacific Life and his former insurance agent provides a window into potential issues around complexity, suitability and more in indexed universal life policies.

Successful leadership requires authenticity, accountability and the willingness to go pursue new opportunities when they arise.

There were about 50 funding events in the insurtech sector in November 2025.

Three people who bought PHL life insurance and annuity contracts from State Farm agents are seeking class-action status for their complaint, which was filed in Chicago federal court Nov. 26.

TPAs are adopting intelligent digital solutions for data extraction, transaction processing and compliance, for higher accuracy and better use of employees' time

Experts suggest the life insurance industry is evolving as the industry deploys tech and data analytics.

Artificial intelligence is permeating the insurance ecosystem from different lines of coverage to jobs in carriers including sales, underwriting and claims.

Life insurance should continue to evolve by adding flexibility, accessibility and immediate value.

Behavioral science offers solutions to aid in customer comprehension of life insurance.