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Audit your KPIs, align around outcomes and measure incrementality across the conversion stages.
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The people vying to be the state's next insurance commissioner share how they would work with property data, climate risk mitigation programs and legislative proposals to mitigate the impact of climate change on policyholders.
3h ago
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As California's next insurance commissioner, how would each candidate treat insurers' requests to raise rates, how would they balance keeping insurers in the state and consumer affordability, and how would they manage compensation for advocates in rate increase proceedings?
May 21
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Proposed FEMA reforms could further increase financial strain for state and local governments after natural disasters.
May 21
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Zurich Insurance deploys AI across 5 countries and Arch Insurance's new CIO, plus more news.
May 21
Only 10% of property and casualty (P&C) insurers are successfully scaling AI, according to the Capgemini Research Institute's World Property & Casualty Insurance Report 2026.
The technology has identified baseball fields as damaged structures, and failed to recognize that pools are contaminated by wildfire ash or flood waters, according to an imagery expert from an insurance intelligence service. Human oversight is essential, he said.
Just over 44% of consumers report a positive experience with voice AI assistants, according to Sonant's latest report.
Digital Insurance interviewed candidates about AI, regulatory issues, property insurance market data and more.
Daniel Herrington, chief AI officer at The Zebra, explains how this new role helps insurers integrate AI across their processes and departments.
Capgemini's Samantha Chow looks at the future of life insurance and how the customer experience and coverage itself will continue to evolve.
Bill Martin, president and CEO of Plymouth Rock Assurance, addresses why legacy insurers are the best insurtechs.
Sixteen leaders across the insurance industry have been recognized for their leadership and significant contributions to their companies, colleagues and the industry.
Tresa Stephens, North America Allianz commercial regional head of cyber, tech and media, holds over a decade of experience in delivering specialized cyber, tech and professional liability solutions.
Sarah Murrow, president and CEO of Allianz Trade in Americas, shares her career journey in the insurance industry and her approach to acting as an effective leader to a multi-national business.