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Insurance companies are sharing their AI success stories with a focus on specific niches: controlling churn, fielding customer calls, slashing underwriting time and more. But even the biggest proponents of AI know it has limits.
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With rising climate peril severity and frequency, insurance risk data providers point to the technology's improved capability for processing visual information.
10h ago
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Nirmitee Shah, general manager of financial and professional services at Scale AI, describes the industry's slow and careful progress with the technology.
July 28
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The carrier has achieved 90% time savings by deploying a single AI tool.
July 27
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The insurance company's AI investments show early success, but underwriters own the final decision, CEO Christopher Swift said on an earnings call.
July 24
Connected systems can help consumers understand each stage of the life insurance journey and ensure a more seamless, less fragmented consumer experience.
Virtual and mixed reality still have value for internal use and customer experience, even if other industries are moving on, writes Mark Klein, Chief Digital Officer at ERGO Group AG.
Legacy infrastructure, data challenges, workflow integration issues, regulatory concerns and skill shortages remain key obstacles in 2026
The carriers that are getting it right aren't using AI to replace adjusters.
Sixteen leaders across the insurance industry have been recognized for their leadership and significant contributions to their companies, colleagues and the industry.
Tresa Stephens, North America Allianz commercial regional head of cyber, tech and media, holds over a decade of experience in delivering specialized cyber, tech and professional liability solutions.
Sarah Murrow, president and CEO of Allianz Trade in Americas, shares her career journey in the insurance industry and her approach to acting as an effective leader to a multi-national business.