Research

Customer satisfaction rises in 2026 despite homeowner insurance premiums, according to JD Power's 2026 property claims satisfaction study.

March 17
1 Min Read
Austin-homes
Person holding a tablet and looking at a life insurance form.
InsureThink

Insurance leaders are implementing integrated AI platforms or components that transform entire operational workflows and reimagine how operations function.

March 17
6 Min Read
Image of the letters AI over a computer motherboard.

Entrepreneur Frank Giaoui has spent decades at the intersection of law, technology and economics, and discusses the benefits and risks of using AI in the industry.

March 15
10 Min Read
A person with blue nails uses a computer mouse and keyboard

New research from INTX and RSM reveals how legacy insurance systems can cost insurance organizations up to $5 million annually in hidden operational costs.

March 11
3 Min Read
Female Trader Speaks on Smartphone While Executing Stock Market Operations on Computer

Insurers took a stock price hit from the advent of AI-based insurance apps, but that won't be the final outcome, according to expert observers.

March 11
3 Min Read
The Dig In Podcast
Headshot of Samantha Chow.

Capgemini's Samantha Chow looks at the future of life insurance and how the customer experience and coverage itself will continue to evolve.

January 21
24 Min Read
Bill Martin, Plymouth Rock Assurance

Bill Martin, president and CEO of Plymouth Rock Assurance, addresses why legacy insurers are the best insurtechs.

January 7
23 Min Read

Michelle Worrall, Global Director of Insurance Product for Resilience, focuses on AI and data privacy, its impact on cybersecurity, and the implications of AI legislation.

December 3
29 Min Read
The 2025 Women in Insurance Leadership program recognized 16 honorees.

Sixteen leaders across the insurance industry have been recognized for their leadership and significant contributions to their companies, colleagues and the industry.

November 17
3 Min Read

Tresa Stephens, North America Allianz commercial regional head of cyber, tech and media, holds over a decade of experience in delivering specialized cyber, tech and professional liability solutions.

December 28
3 Min Read
Sarah Murrow of Allianz Trade Americas

Sarah Murrow, president and CEO of Allianz Trade in Americas, shares her career journey in the insurance industry and her approach to acting as an effective leader to a multi-national business.

December 23
4 Min Read