Despite billions of dollars of investment in marketing activity each year, carriers often struggle to identify, attract and convert policyholders who not only align with a carrier’s risk profile but who remain within their book of business for the longer term. Recent industry-wide research, conducted by LexisNexis Risk Solutions, uncovered a willingness for improved collaboration across the cross-functional teams at carriers.
For insurers, thinking of the network of capabilities available in specific geographical areas can provide tangible advantages when it comes to delivering on the promise of major technological advances.
John Geyer, head of the life insurer's innovation office, sheds light on MetLife's work with insurtech startups, established tech companies and ways to create a creative culture within to reach the millennial market.
VP, Products and Technology
CCC Information Services Inc.
Artificial Intelligence (AI) is a growing phenomenon in almost all major industries. Tech companies have been exploring with it for years, but how does AI fit into the world of insurance and more specifically, claims? Take a look in our latest whitepaper.