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With both companies based in Columbus, their proximity has facilitated a close working relationship and spirit of collaboration.July 17
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It is possible that carriers and agents could use digital to preserve and expand their customer relationships, doing an end-around on those that would disintermediate them.May 10
DirectorLegal & General
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Automated messages will help ensure billing compliance and mitigate bad customer experiences.April 23
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This is particularly problematic for insurers selling a significant number of policies though independent agents.April 8
Principal consultantLiferay
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Carriers must also digitize processes to meet agent expectations such as ease of doing business and servicing.October 3
VP of research and consultingNovarica
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While consumers want to perform most administrative tasks online, personal contact is still crucial for explaining the value of the product, Deloitte says.September 10
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When advancing digital capabilities in a tactical fashion, flexibility must be a core project goal.August 1
PrincipalSMA
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Almost half of companies surveyed by SMA assume that tech giants like Amazon will play a significant role in selling auto and homeowners insurance.July 13
PartnerStrategy Meets Action
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Priorities are notably centered around the insurance agent for growth as well as investments in AI and data analytics.April 26
FounderStrategy Meets Action
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The life insurer convened a panel of diverse experts to improve workflow for financial advisors leveraging mobile technology.March 14
VP of digital workplace, corporate solutions and head of digital innovationNorthwestern Mutual
