
Grace Crane is a reporter for Digital Insurance.

Grace Crane is a reporter for Digital Insurance.
Increasingly powerful weather trends are lowering the lifespan of roofs in the hardest-hit states, according to AI analysis by Nearmap.
Despite growing adoption, research shows that agents and brokers struggle to integrate AI into their daily workflows.
Investors debate whether AI will empower brokers, or enable new competitors to challenge traditional distribution models, according to PwC's 2026 midyear outlook.
Investments in hyper-personalization, AI targeting, digital transformation and marketing are taking precedence over customer expectations, the credit bureau finds in its latest study.
Consumers still see value in AI, but are wary of how it's used, according to a Smart Communications report.
Criminal groups are using AI to assist in their attacks, overcoming companies' technological defenses, according to Travelers' Q1 2026 Cyber Threat Report.
Nearly half, 48%, of customers purchase auto policies digitally, according to the 2026 U.S. Insurance Shopping Study.
The insurer's 2026 survey finds that Americans across generations struggle with financial independence.
A below-normal hurricane season may be ahead, according to NOAA, but insurers say preparedness remains critical as climate risks and coastal development intensify.
New policy growth and insurance shopping dropped in the first quarter of 2026, according to research from LexisNexis.
QBE's latest cybersecurity survey finds that 70% of organizations are concerned with risks associated with vendors or suppliers deploying AI technology.
Just over 44% of consumers report a positive experience with voice AI assistants, according to Sonant's latest report.
Customer satisfaction with insurer websites and apps dropped in 2026, according to JD Power research.
AI technology detects risky behaviors from data gathered by telematics devices.
These secondary perils led to a combined $86 billion of insured losses in North America in 2025.
Fewer consumers want life insurance since the pandemic, but sales are still growing, with digital tools keeping sales high among the 38% of Americans who are still buying, according to new research.
According to Root Insurance research, over 75% of consumers are frustrated with outdated auto insurance pricing.
Nearly half of respondents say if these payments rise, it would make it difficult to meet their mortgage obligations, according to The Zebra.
The U.S. accounted for 79% of global insured losses during the first quarter of this year, according to Aon's latest Global Catastrophe report.
Industry research from Digital Insurance finds that 52% of insurance professionals believe a cyberattack will probably occur in the near future, and this fear is a factor in their AI plans.