Property and casualty insurance

Emirates Airline is offering travel insurance that includes medical coverage for war-related incidents and extended-stay support during disruptions, another example of how Gulf carriers are trying to reboot their businesses now that a US-Iran peace deal is on the table.

Insurers can break the cycle by expanding their use of global talent, strengthening compliance training and treating administrative support as a strategic capability vs. a back-office expense.

The specialty insurer favors applying AI to tightly-defined tasks rather than broad application of agentic AI technology.

Cyber incidents, economic pressures and AI emerged as top concerns, according to a survey from The Insurance Information Institute (Triple-I) and Munich Re.

Three of the five candidates for Oklahoma's next insurance commissioner discussed the benefits and dangers of AI for the industry, and how it would figure in their plans if elected.

By using AI to answer calls, insurers can handle as many as 6,000 claims per second — and the technology can provide a sympathetic ear for as long as the policyholder wants to talk.

Allianz, New York Life, TIAA and Tokio Marine executives give their views on the insurance industry's use of AI and its future, at the Insurtech Insights conference in New York.

While insurance coverage has broadly kept pace with rising catastrophe exposure, the protection gap — in absolute terms — has gone up as the value of exposed assets has grown, the Swiss Re Institute said on Wednesday.

High-resolution aerial imagery and property intelligence are enabling insurers to compress the time between landfall and portfolio-level understanding from weeks to days.

New legislation would require insurers to submit supporting actuarial evidence for rate increases to the state's Department of Insurance. Insurers lacking justification will be required to provide rebates to consumers.

Digital Insurance interviewed seven of the insurance commissioner candidates about how they would address the state's insurance crisis, AI risks and opportunities, rate increases and climate change issues.

Artificial intelligence is placing increased demand on insurers to guard against fraud and other forms of risk. Experts are urging an investment in AI literacy and other forms of training to limit exposure, rather than simply deploying more AI internally as the only safeguard.

Many recent deployments of AI are proving their worth in reducing costs and claims. Nationwide and Whisker Labs' Ting devices proactively prevent electrical fires; telematics data is helping truck fleets cut collision costs; and voice AI is providing faster responses to policyholders.

The people vying to be the state's next insurance commissioner share how they would work with property data, climate risk mitigation programs and legislative proposals to mitigate the impact of climate change on policyholders.

As California's next insurance commissioner, how would each candidate treat insurers' requests to raise rates, how would they balance keeping insurers in the state and consumer affordability, and how would they manage compensation for advocates in rate increase proceedings?

The many people vying to be California's next insurance commissioner discuss concerns about insurers' scaling up their use of AI, how policyholders could benefit, AI-fueled insurance fraud, aerial imagery applications and coverage of autonomous vehicles.

On June 2, California voters will choose from 11 candidates for an open seat. Seven of the candidates responded to Digital Insurance questions about how they would manage the regulatory agency, stop property insurers from leaving the state, and finance FAIR Plan insurance of last resort.

The technology has identified baseball fields as damaged structures, and failed to recognize that pools are contaminated by wildfire ash or flood waters, according to an imagery expert from an insurance intelligence service. Human oversight is essential, he said.

Digital Insurance interviewed candidates about AI, regulatory issues, property insurance market data and more.

Customer satisfaction with insurer websites and apps dropped in 2026, according to JD Power research.