Four out of five carriers don't have a plan for collecting, analyzing or securing the flood of data from connected devices, according to LexisNexis survey.
Innovation teams understand that the connected world is evolving rapidly, and that competition is coming from industry newcomers as well as incumbents.
Carriers enter the new year with a sense of urgency to deploy faster, higher-impact capabilities aimed at enhancing underwriting, claims and customer interaction, says Aite Group.
