Auto insurance

The many people vying to be California's next insurance commissioner discuss concerns about insurers' scaling up their use of AI, how policyholders could benefit, AI-fueled insurance fraud, aerial imagery applications and coverage of autonomous vehicles.

Customer satisfaction with insurer websites and apps dropped in 2026, according to JD Power research.

Geico plans to add 1,500 new jobs with the opening of its three-building, 190,000-square-foot campus

AI technology detects risky behaviors from data gathered by telematics devices.

Experts on insurance information and actuarial modeling say AV risk assessments have to be made with incomplete data, making it more difficult to price coverage accurately.

AI is making fraud more sophisticated and harder to detect.

According to Root Insurance research, over 75% of consumers are frustrated with outdated auto insurance pricing.

The latest claims research from Verisk also shows that autonomous vehicle claims quadrupled between 2021 and 2025.

Seemingly autonomous cars may have a human assistant providing remote support. The extent of this support remains unknown, despite a U.S. senator's inquiries, and this creates uncertainty for insurers.

Progressive and Geico tied for first overall in the Mobile Insurance Scorecard Q1 2026 by Keynova Group.

Phone use and self-driving vehicles are among the risks reported in Nationwide's 2026 Driving Behaviors study.

A group of senior lenders to Solera Holdings Inc., including Apollo Global Management Inc. and Pacific Investment Management Co., has tapped a legal adviser ahead of the software company's debt maturing in 2028, according to people familiar with the situation.

Analysis from AAA and Cambridge Mobile Telematics show higher speeding and distracted driving during the last two weeks of March.

Across the personal lines space, pricing is expected to stabilize for homeowners, auto, flood and umbrella coverage.

A judge sided with Uber Technologies Inc. in its complaint that American Transit Insurance Co., the largest taxi insurer in New York City.

Frank Sentner, an advisor to several insurtechs, proposes an "Insurance Data Bill of Rights" under which connected vehicle owners would have to actively consent to sharing any data with insurers.

Henry Kowal, Arity's director of insurance product, shared with Digital Insurance about new car technology.

State Farm Mutual Automobile Insurance Co. will pay a $5 billion cash dividend to its auto-insurance customers.

Mitchell published Plugged-In: EV Collision Insights report which highlights the adoption of EVs and collision claims costs.

After several unpredictable years of rate spikes and underwriting pressure, auto loss ratios are beginning to moderate and stabilize.