Michael Shashoua

Magdalena Ramada, global insurtech innovation leader at WTW, spoke with Digital Insurance about the dangers of the hidden nature of AI processes, and becoming overly dependent on the technology.

Magdalena Ramada, global insurtech innovation leader at WTW, spoke with Digital Insurance about the value and potential of AI.

The life insurance company, which is also parent to John Hancock Life Insurance, is one-third of the way to its goal of $1 billion in value by the end of 2027.

As insurance M&A grows, duplicating functions in combined companies, private-equity firms invest in AI insurtech that changes carriers' structures and product distribution, KPMG experts said.

The specialty insurer favors applying AI to tightly-defined tasks rather than broad application of agentic AI technology.

Celebrities trademark their own likenesses, calling attention to the commercial risks of deepfakes, and how insurers could write coverage.

Three of the five candidates for Oklahoma's next insurance commissioner discussed the benefits and dangers of AI for the industry, and how it would figure in their plans if elected.

By using AI to answer calls, insurers can handle as many as 6,000 claims per second — and the technology can provide a sympathetic ear for as long as the policyholder wants to talk.

Allianz, New York Life, TIAA and Tokio Marine executives give their views on the insurance industry's use of AI and its future, at the Insurtech Insights conference in New York.

Underwriters know more about risk nuances in commercial coverages, insurance underwriting executives say. Applying AI for automation requires more care, they caution.

New legislation would require insurers to submit supporting actuarial evidence for rate increases to the state's Department of Insurance. Insurers lacking justification will be required to provide rebates to consumers.

Digital Insurance interviewed seven of the insurance commissioner candidates about how they would address the state's insurance crisis, AI risks and opportunities, rate increases and climate change issues.

The technology is lowering the bar for cyber criminals attacking companies, according to Ryan Kratz, head of cyber for North America at MSIG USA. Kratz spoke with Digital Insurance about how the new type of attacks work.

AI is supercharging cyber criminals' ability to deploy ransomware – the most prominent type of cyberattack, according to Ryan Kratz, head of cyber for North America at MSIG. Kratz spoke with Digital Insurance about what commercial insurers are watching for.

The people vying to be the state's next insurance commissioner share how they would work with property data, climate risk mitigation programs and legislative proposals to mitigate the impact of climate change on policyholders.

As California's next insurance commissioner, how would each candidate treat insurers' requests to raise rates, how would they balance keeping insurers in the state and consumer affordability, and how would they manage compensation for advocates in rate increase proceedings?

The many people vying to be California's next insurance commissioner discuss concerns about insurers' scaling up their use of AI, how policyholders could benefit, AI-fueled insurance fraud, aerial imagery applications and coverage of autonomous vehicles.

On June 2, California voters will choose from 11 candidates for an open seat. Seven of the candidates responded to Digital Insurance questions about how they would manage the regulatory agency, stop property insurers from leaving the state, and finance FAIR Plan insurance of last resort.

The technology has identified baseball fields as damaged structures, and failed to recognize that pools are contaminated by wildfire ash or flood waters, according to an imagery expert from an insurance intelligence service. Human oversight is essential, he said.

Digital Insurance interviewed candidates about AI, regulatory issues, property insurance market data and more.