Commercial insurance

Pablo Palafox, CEO and co-founder at HappyRobot, shares a common mistake insurtechs make is leading with technology instead of the customers' problem.

The explosive growth of data centers, which fuel a seemingly insatiable global demand for AI services, is creating a huge demand for insurance policies covering a wide range of risks.

Overall satisfaction with commercial insurers rose 15 points in 2026, and was above-average for digital shoppers, according to new research.

Insurtechs have a major opportunity to address the industry's lack of data transparency, according to Ashwin Agarwal. "Whoever builds that trusted, transparent pricing layer first sets the terms for the entire industry."

Insurance companies with the greatest advantage will adapt products and experiences locally while reusing capabilities globally.

Clients now expect a baseline level of technology options from brokers, the company's 2026 Broker Services Survey finds.

Insurance has been an underperforming industry that resists tech disruption, according to a McKinsey report. However, insurers are finding the technology enables them to cover more risks, and do so more quickly and readily.

Legacy infrastructure, data challenges, workflow integration issues, regulatory concerns and skill shortages remain key obstacles in 2026

Organizations that prepare early will be better positioned to protect their people and minimize operational disruption when severe weather strikes.

New systems will help but insurers first need to organize institutional knowledge and review processes.

A dangerous assumption persists that existing commercial insurance portfolios will naturally absorb any liabilities arising from algorithmic failures.

The insurers of the Nord Stream pipelines don't have to pay €580 million ($662 million) after a judge ruled that the sabotage of the pipes bringing Russian gas into Europe was the consequence of the war in Ukraine.

The specialty insurer favors applying AI to tightly-defined tasks rather than broad application of agentic AI technology.

Celebrities trademark their own likenesses, calling attention to the commercial risks of deepfakes, and how insurers could write coverage.

Dashcams and other in-cab technologies are giving companies the tools they need to assess driver behavior.

The technology is lowering the bar for cyber criminals attacking companies, according to Ryan Kratz, head of cyber for North America at MSIG USA. Kratz spoke with Digital Insurance about how the new type of attacks work.

AI is supercharging cyber criminals' ability to deploy ransomware – the most prominent type of cyberattack, according to Ryan Kratz, head of cyber for North America at MSIG. Kratz spoke with Digital Insurance about what commercial insurers are watching for.

Safepoint Holdings Inc and some of its backers are seeking to raise as much as $283.3 million in an initial public offering.

Iran has started a Bitcoin-backed insurance service for Iranian shipping companies that want to transit the Strait of Hormuz, the semi-official Fars news agency reported, citing documents obtained from the country's Ministry of Economy and Financial Affairs.

Experts on insurance information and actuarial modeling say AV risk assessments have to be made with incomplete data, making it more difficult to price coverage accurately.