Commercial insurance

Digital Insurance spoke with Greg Chandler, executive VP for IT at the insurer, which specializes in workplace benefits, about how the company began implementing AI, how its use of AI has evolved, and what's next.

KPMG survey of insurance executives finds confidence in the industry's growth, seeing a need for technology advances and upskilling their workforces.

A new analysis by RMI suggests that the current methods for counting damages from power outages means we are likely undercounting its impact.

In most agencies, 80% of revenue is generated by only 20% of their accounts, meaning that 80% of an agency's customer base is responsible for only 20% of its revenue.

Sarah Murrow, president and CEO of Allianz Trade in Americas, shares her career journey in the insurance industry and her approach to acting as an effective leader to a multi-national business.

WIL 2025 honoree believes knowing the insurance products is a good foundation for leading her team in its work on the insurer's Marketplace platform.

Linda Fallon is a 2025 Women in Insurance Leadership honoree, she is division president, consumer.

2025 Women in Insurance Leadership honoree, Lindsey DiGangi is vice president of field operations and marketing for Pennsylvania Lumbermens Mutual Insurance Company.

2025 Women in Insurance NEXT honoree, Korey Bruner, is vice president of underwriting operations, inland marine, for Argo Group.

Sabine Cain, senior vice president of digital production at Chubb, supervises the insurer's digital agent platform, which serves thousands, while guiding hundreds of managers and underwriters.

2025 Women in Insurance Leadership: NEXT honoree, Waika Embry is southeastern regional vice president on Arch Insurance Group's excess and surplus property underwriting team.

Hiscox's Underinsurance in Small Business Report suggests 77% of small businesses in the U.S. are underinsured.

Aaron Ammar, co-founder and chief insurance officer of Roamly, shared insights into the company.

Companies' use of AI is creating a variety of new risks, and their insurers may or may not have specific language in policies defining what is covered and what isn't.

The Hartford ranked number one in Keynova Group's Annual Small Commercial Insurance Scorecard.

Cedents – insurers transferring cybersecurity coverage risks to reinsurers – have an advantage, according to underwriters and brokers speaking at Zywave's recent cybersecurity conference.

Digital Insurance spoke with Ashok Krishnan, an innovation executive at AXA XL, about AI's impact in underwriting operations.

The increased sophistication that cyber attackers are getting from technology requires more frequent updates to cybersecurity defenses, according to cyber insurance experts.

AI delivers value by parsing more information from broker submissions and gathering more data points.

Insurers getting proactive about climate risks are finding that excess and surplus lines are a vehicle for innovation in coverage.