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In most agencies, 80% of revenue is generated by only 20% of their accounts, meaning that 80% of an agency's customer base is responsible for only 20% of its revenue.
January 1
ReSource Pro -
Sarah Murrow, president and CEO of Allianz Trade in Americas, shares her career journey in the insurance industry and her approach to acting as an effective leader to a multi-national business.
December 23 -
WIL 2025 honoree believes knowing the insurance products is a good foundation for leading her team in its work on the insurer's Marketplace platform.
December 16 -
Linda Fallon is a 2025 Women in Insurance Leadership honoree, she is division president, consumer.
December 10 -
2025 Women in Insurance Leadership honoree, Lindsey DiGangi is vice president of field operations and marketing for Pennsylvania Lumbermens Mutual Insurance Company.
December 2 -
2025 Women in Insurance NEXT honoree, Korey Bruner, is vice president of underwriting operations, inland marine, for Argo Group.
December 1 -
Sabine Cain, senior vice president of digital production at Chubb, supervises the insurer's digital agent platform, which serves thousands, while guiding hundreds of managers and underwriters.
November 25 -
2025 Women in Insurance Leadership: NEXT honoree, Waika Embry is southeastern regional vice president on Arch Insurance Group's excess and surplus property underwriting team.
November 23 -
Hiscox's Underinsurance in Small Business Report suggests 77% of small businesses in the U.S. are underinsured.
November 10 -
Aaron Ammar, co-founder and chief insurance officer of Roamly, shared insights into the company.
November 5 -
Companies' use of AI is creating a variety of new risks, and their insurers may or may not have specific language in policies defining what is covered and what isn't.
November 5 -
The Hartford ranked number one in Keynova Group's Annual Small Commercial Insurance Scorecard.
November 4 -
Cedents – insurers transferring cybersecurity coverage risks to reinsurers – have an advantage, according to underwriters and brokers speaking at Zywave's recent cybersecurity conference.
November 3 -
Digital Insurance spoke with Ashok Krishnan, an innovation executive at AXA XL, about AI's impact in underwriting operations.
October 29 -
The increased sophistication that cyber attackers are getting from technology requires more frequent updates to cybersecurity defenses, according to cyber insurance experts.
October 27 -
AI delivers value by parsing more information from broker submissions and gathering more data points.
October 19 -
Insurers getting proactive about climate risks are finding that excess and surplus lines are a vehicle for innovation in coverage.
October 12 -
Many businesses are overlooking the full extent of their climate risk, even after they've experienced the impacts of more extreme weather first-hand.
September 18 -
A look at insurer innovations and strategies affecting auto coverage, affordable insurance options and renewable energy programs.
September 17 -
Alex Martin, CEO and co-founder of Clearspeed, shares about the company.
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