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Reinsurer developed AI, big-data-driven product in its internal innovation lab for its insurer clients.August 15
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An insurance company that can offer its policyholders a low-stress solution involving as much automation as possible—thereby circumventing as many subjective human factors as possible—will have a significant competitive advantage over others.June 19
Industry analyst, VP of strategyVUE Software
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When their car is involved in an accident or someone breaks in, CSAA customers can view and share a video clip with the insurer and law enforcement personnel.June 14
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A program was designed over the past year to improve employees interpersonal skills and workplace conversations.May 7
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Starting with claims gives carriers quick wins on the road to revamping processes across the enterprise.April 23
VPNetClaim
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W. R. Berkley division is hoping to improve the auto insurance customer and agent experience.March 11
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The network also includes three other insurers — Aetna, Anthem and the Chicago-based Health Care Service Corporation.February 27
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BlueCross BlueShield of Western New York is sharing claims data via HEALTHeLINK, the region’s health information exchange, to help providers improve care.December 14
