Claims

MGAs provide coverage for emerging risks and must ensure administration functions keep pace with growth.

Emerging technologies are expediting aspects of the claims process from the inspection through the payment.

Key topics at the event included the talent gap, rising costs, extreme weather, connecting and caring.

AI-evaluated insurance claims denials can depend on characteristics of the claimant, not just the merits of their claim. AI may not be a reason or the only reason for a claim denial, experts say.

Mark Debus, clinical manager of behavioral health at Sedgwick explains some of the reactions people are likely to experience as they process the impact of the LA wildfires.

Technology and climate impacts are just two of the factors that could impact the auto insurance and collision repair industries.

Mark Debus, clinical manager of behavioral health at Sedgwick shares how disasters like the California wildfires affect the mental health of first responders, residents and others involved in the massive loss.

It's essential for insurers to be ready when disasters strike.

When residents can finally return to see what's left of their homes, filing a claim and understanding the process could be challenging for many.

The divergence between improved safety statistics and escalating liability claims reflects a complex trucking industry landscape.