Close to 90% of enterprises' calls to customers go unanswered because they don't know who's calling. These unanswered calls can result in a poor omnichannel experience, decreased revenues, lost customers, increased costs, and more.
With TruContact Branded Call Display, you can empower customers with the information they need to decide if they want to answer the phone: who's calling (your enterprise's name, logo, and phone number), the reason for the call, and verification that the call has not been spoofed.
Download this eBook to learn about five benefits your enterprise will see by branding calls:
- Increase answer rates
- Reverse revenue loss – continuously
- Cut costs
- Promote and protect your brand
- Provide a consistent omnichannel experience