Transformation Forums

Monthly subscriber-only livestream programming featuring deep dives with thought leaders into key innovation topics, curated by the Digital Insurance editorial team

Patti Harman, Margaret Milkint, Beth Jarecki

Skills professionals need to succeed in today's technology-focused environment.

Transformation Forums
Technology’s impact on identifying weather and climate change risks

Technology is helping carriers to better manage their risk portfolios when it comes to underwriting and managing weather-related property risks.

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Digital Insurance recently surveyed insurers, brokers and adjusters about the technology they're using in the claims space, and we'll share those insights.

How to succeed in today's changing insurance environment

Skills professionals need to succeed in today's technology-focused environment.

As the use of internet of things (IoT) devices and artificial intelligence grow in popularity, their adoption is creating real risks for end users and insurers alike. As bad actors use it to perpetrate new kinds of fraud, carriers can also utilize it to identify these risks and fraudulent claims more quickly.

Let's take a drive: A look at the challenges and solutions for today's auto coverage

A discussion focusing on the factors affecting auto insurance pricing and a look at how autonomous and electric vehicles are changing the insurance space.

5 Areas to watch for digital transformation in 2024

Join Hemant Sarma from Chubb as he shares where the greatest opportunities are for digital transformation.

Predicting the Future: Insurance Issues to Watch in 2024

Insurance risks are constantly evolving and the latest research from Digital Insurance highlights the factors insurers should be watching in 2024.

Digital Product Innovation: Where Technology & New Ideas Converge

Technology is enabling the creation of new products to enhance existing services and provide solutions to old problems.

Automating the insurance process: Understanding usage-based insurance and beyond

As insurers automate more aspects of the insurance experience, it expands how services are provided and priced for policyholders.

The value of mentoring in insurtech

How does mentorship yield dividends for leading a major carrier's technology efforts?

How to recruit Gen Z: Advice from Carrie Martinelli at Selective Insurance

The talent shortage in the insurance industry is real. But Martinelli says recruiting and retaining young workers is not impossible.

Insurance Companies Weigh in on Tech Priorities

The quest for a better customer experience is still a top priority for insurance companies' technology upgrade efforts.

What will the next wave of insurtech look like?

Insurtech is at an inflection point. What will the next wave of companies take on?

Insurtech and fintech outlook post-SVB

The collapse of Silicon Valley Bank ratcheted up the financial pressure on startup companies that was already building. How can new entrants adapt?

Examining 2023 insurance digital priorities

A conversation about where insurers are looking to prioritize transformation this year

What's keeping claims leaders up at night?

A discussion of current issues in claims amid supply chain and staff crunches.

DI predictions and year in review roundtable

Insurance professionals discuss what's to come in 2023.

Insurance digital tactics for changing climate risks

Extreme weather events are diversifying. How insurers can use digital to prepare policyholders.

The data-driven insurance enterprise explained

Arizent research reveals how insurance companies stack up when it comes to making analytical decisions.

The ethics of AI in insurance

Insurance companies using AI must ensure that algorithms are free from conscious or unconscious bias.

Winning the insurance talent war

Insurers are feeling the pinch of increased staff turnover at a time when they are building to transform.

Avoiding pitfalls in insurance automation

Exclusive Digital Insurance research explores how insurance carriers can stand apart and automate intelligently.

Spotlight on Leaders
Building trust in financial services from less than zero

There is a gaping hole in the financial system in North Minneapolis, where people are preyed upon by payday lenders and fringe bankers, according to Debra Hurston, executive director of the Association for Black Economic Power. Hurston is creating a credit union for this community to help break residents out of a cycle of exploitation and debt. But the issue is far bigger than one city, and the opportunity is one that any bank or credit union can seize.

Fireside chat with Betterment's new CEO, Sarah Levy

Join the newly appointed executive for a look at the changes happening at the online financial services company and broader fintech industry.

July 23
AI & emerging tech for an inclusive recovery

COVID-19 has shown us that technology can rapidly evolve to meet customer needs, in areas from contactless payments to digital banking to mobile wallets. However, we still see great disparities when it comes to the use of contactless and digital banking by low- to moderate-income (LMI) workers. The question is, will emerging tech in the post-COVID economy provide an opportunity to include new people in the financial system-- or leave them even further behind?

Bias in AI-based financial services: Is your firm at risk?

Artificial intelligence (AI) is increasingly gaining ground in a number of areas of banking and financial services. It’s deployed to identify fraud, make trading decisions, recommend banking and financial products, and evaluate loan applications. This helps to reduce the costs of financial products and improve their efficiency and efficacy. However, there is growing evidence that AI systems are biased. Join American Banker’s Executive Technology Editor, Penny Crosman as she explores key AI-bias issues for the banking and financial services industry with Sonja Kelly, Director of Research and Advocacy at Women’s World Banking and Wisam Dakka, Co-Founder of Meemo.