Ethical AI 2022

The push comes from the available technology and customer desire. Younger customers, especially, want services via digital platforms.

Insurance companies using AI must ensure that algorithms are free from conscious or unconscious bias.

Missteps and consumer wariness are leading insurers and insurtechs to discuss issues of fairness and bias in the use of AI for insurance processes.

The Coalition Against Insurance Fraud is surveying consumers to find out what they expect their personal data to be used for.

Ethisphere’s Ethics Quotient system includes more than 200 questions that focus on categories such as ethics and compliance, governance, leadership, culture and environmental and societal impact.

We want insurers to transform from premium collectors to lifelong protectors. And technology is at the core of helping them achieve this.