Insurance technology

Bridging the gap between knowledge and core systems is the key to an improved user experience.

Acord’s 2026 studied 500 carrier transactions and revealed shifts in deal intent.

Climate experts and insurance leaders discussed how the industry must treat extreme events not just with coverage, but also with technology, proactive mitigation and resilience, at the ClimateTech Connect conference.

Where innovations are applied in companies often determine their long-term success or failure for the business.

The Travelers Institute provided insights into the evolution of property insurance and how tech has impacted the industry, in a webinar held Nov. 12, 2025.

The real challenge isn't in which technologies to adopt, but in identifying how to extract the most value from investments.

A new study from Asurion Europe examines the impediments to the adoption of smart home technology.

Dr. Lou Gritzo, Chief Science Officer at FM, explains why there are more frequent and severe storms, flooding, wildfires and other weather-related events.

Dr. Lou Gritzo, chief science officer at FM, shares why there are more frequent and severe weather-related events in a new DigIn podcast.

Paper checks can delay the claims payment process for policyholders, but many companies are still hesitant to move to a digital payment system.

Despite the buzz over AI's positive impact on claims, carriers may need to ramp up their anti-fraud efforts.

A new study from CCC examines key factors affecting customer satisfaction.

A new industry trends report highlights plans for innovation and how implementation could reshape the insurance ecosystem.

Digital technologies are changing the role of insurance agents as they transition from being product-centric to customer-centric.

Technology is changing every aspect of the customer experience and can be a deciding factor when it comes to retaining policyholders.

Humans are often the greatest risks to a company's cybersecurity.

Embedded insurance allows businesses to immediately provide customers with insurance for their purchases.