Orlando – Insurers that focus on operational efficiencies, cost reduction versus growth and risk management will find it especially difficult to experience success born of innovation. Such were the cautionary words issued by Kimberly Harris-Ferrante, research VP with Gartner, Stamford, Conn., who presented the topic “Overcoming Tradition to Innovate” at the Future Focus conference in Orlando last week. Hosted annually by Computer Sciences Corp. (CSC), Falls Church, Va., Future Focus invites key insurance executive clients, partners and analysts to network, learn and share information about the insurance industry and its future.
Harris-Ferrante told attendees that the recent financial market drama, combined with catastrophes, has sidetracked insurers looking to generate new revenue streams.
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