More than 25 U.S. insurance companies, banks, auditing firms, mortgage providers, software developers and trade associations have joined together to develop voluntary, technology-neutral guidelines for presenting, signing, managing and delivering electronic records and signatures.The project, called SPeRS (Standards and Procedures for electronic Records and Signatures), aims to provide guidelines on a variety of issues that have challenged companies designing electronic document presentation and signature processes.
Questions to be addressed include how to explain signatures to customers, how to provide important information effectively using hyperlinks and other electronic techniques, and how to establish intent to sign as well as identity.
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