The convergence of banking, brokerage and insurance provides a golden opportunity for insurers to broaden their share of customers' wallets.In June's Cover Story, insurance industry experts discussed the need to develop and purchase technology to support target marketing campaigns. Insurers also are aware that they will need to integrate back-end systems to support banking and brokerage transactions. But a majority of respondents to our poll believe that they will not have the proper tools to successfully integrate banking, brokerage and insurance services. We thank those readers who responded to the survey and invite others to respond to this month's poll at www.insurancenetworking.com.
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The 2025 Telematics Report from SambaSafety reveals that 88% of fleets use telematics for safety reasons.
October 30 -
Insurers should adopt a customer-first strategy that fuses high-tech tools with high-touch engagement.
October 30FECUND Software Services. -
Erie Insurance, NJM and Liberty Mutual rank highest in overall customer satisfaction, according to the 2025 J.D. Power U.S. Auto Claims Satisfaction study.
October 30 -
A commonly used standard for property and casualty insurance will offer a carve-out for generative AI liability starting in January. Startups like Testudo, Vouch and Armilla AI stand by to scoop up that business.
October 30 -
Of the 15 states most affected by natural disasters, California and Florida had the highest non-renewal rates in 2024, a Weiss Ratings study found.
October 29 -
Digital Insurance spoke with Ashok Krishnan, an innovation executive at AXA XL, about AI's impact in underwriting operations.
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