When it comes to providing speedy and satisfying auto claims experiences for customers, insurers have a lot of work to do. Fortunately for them, new mobile applications can provide just the edge they need to make the process of managing and completing claims faster and more efficient.

Industry research shows that auto insurers need to do a better job of handling claims. A J.D. Power and Associates report released in early 2013 showed that appraisal and settlement times were taking longer compared with previous periods.

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