Hyland Software, a Cleveland-based enterprise content management company, has released OnBase 10.0.

Hyland says that, to expand its current case management capabilities, the main focus of the OnBase 10.0 is the new client, adding that there are significant changes including greater ease of use, more flexible system administration and accommodation of multiple types of IT environments.

OnBase 10.0 also extends its case management capabilities with new products, including intelligent automated indexing, business process and notation modeler, site provisioning for SharePoint, comprehensive full-text search with Autonomy IDOL integration and integration for Microsoft Outlook 2010, Hyland adds.

This release, combined with core ECM functions, such as document imaging, and elements of business process management, collaboration and records management, creates an end-to-end document management and process management suite, Hyland says.



SeaPass Solutions Inc., a New York-based independent provider of Web-based insurance distribution solutions, released Insurance Portal 3.0. The 3.0 version already is being used in a production environment by three SeaPass clients, with a fourth on track to go live in January, says SeaPass.

Insurance Portal 3.0 is described as portal software that enables advanced collaboration between agents, carriers and consumers. It can be quickly deployed using pre-configured product templates and through a Software-as-a-Service (SaaS) option; and can leverage a carrier's investment in an existing core systems infrastructure to present a modern, rich and integrated experience to the distribution channel. The solution also supports the latest in Web technology, such as social medial, co-browsing, chat, call center integration and advanced Web analytics, to offer an improved quote-to-issue process and conversion ratios for new business, says SeaPass. Other features include:

* an expanded set of pre-configured specialty lines products (D&O, E&O, crime, EPLI and MPL) to complement the full suite of pre-configured insurance products previously provided

* a full complement of connectors for third party services such as territory, address validation, ChoicePoint, ISO, MSB and others

* support for most agency management systems with the addition of a PDF reader and unique virtual print driver on top of the existing ACORD XML and AL3 support

* first notice of loss

* expanded ACORD Forms support

* call center software and CRM integration

* lead generation and integration with Google Analytics, including features to support search engine optimization

* SaaS delivered option along with existing onsite and hosted/ASP models

* support for mobile devices, including Blackberry, iPhone, iPad and Android



AIR Worldwide, Boston, has added data-quality scoring capabilities to TruExposure, a comprehensive suite of solutions to help property insurers and reinsurers validate, benchmark and improve exposure data used for catastrophe analyses. TruExposure data-quality scores not only quantify the potential impact of missing primary risk characteristics on catastrophe loss estimates, they indicate where data improvements will have the greatest benefit, AIR says.

The new data-scoring capability in TruExposure was designed to leverage AIR's industry exposure database and advanced catastrophe models to provide two scores essential to understanding and improving the quality of data used for catastrophe risk assessment.

First, TruExposure Data Quality Scores measure the extent to which incomplete exposure data may impact catastrophe modeling results, with data quality scores being provided for individual locations and at the portfolio level, according to AIR.

Second, AIR says TruExposure overall risk scores incorporate data quality, hazard risk and property replacement value to help companies determine-at a location or portfolio level-whereby enhancements to exposure data can meaningfully improve their catastrophe risk estimates.



FirstBest Systems Inc., a Bedford, Mass.-based provider of insurance software solutions, launched the FirstBest Front Office Suite. The suite was designed to unite agents and underwriters in a collaborative underwriting process that helps them rapidly quote and close business, while enabling carriers and their distribution channels to increase efficiencies, grow their books of business and cast wider nets to bring in new business.

FirstBest says the applications enable carriers to increase efficiency; become the "carrier of choice" with true ease of doing business; lower loss ratios with greater underwriting discipline; and scale the business with greater agility. The modular applications of the Front Office Suite were created to work together seamlessly, enabling rapid deployment in different configurations.

FirstBest says the Suite includes three collaborative underwriting applications, FirstBest Underwriting Management System (UMS), FirstBest Agent and FirstBest AppReader, and is available immediately.

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Corrected February 1, 2011 at 3:57PM: yes