IT Spending Priorities Across IndustriesWhether or not it is fair is open to debate, but the insurance industry is viewed by many IT experts as lagging behind other industries in purchasing technology. Analysis of which technologies rank as the highest priorities across all industries may indicate that insurers are indeed mainstream technology users.

For example, sales force automation and help desk/field service applications rank at the top of the wish list of senior executives from 24 industries, representing companies of all sizes, according to recent research by AberdeenGroup, Boston.

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