Despite how easy computing has become for the end user, the insurance industry is facing more technology-related challenges than ever. As a result, the expectations around technology advancements have reached an all-time high. These challenges—and expectations--don’t have their roots in the technology itself, but in the ramifications of its use.

I admit to being a true technology geek, not by education but by interest, and was one of the first to purchase The Driver in the Driverless Car, a new book written by Vivek Wadhwa and Alex Salkever about how emerging technologies will impact our society and economy.

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