Calls to me directly, calls to my team, calls to my business partners saying they already talked to me, calls to someone inside the office asking to be transferred, and my favorite: calls that say we already are doing business and need to meet to discuss when we have nothing — not even a simple non-disclosure agreement in place with them. And, of course, there are the endless emails, follow-up emails and follow-up on the follow-up e-mails...

I did a mental calculation the other day, just for fun, of the number of calls I get in a week. If I were to actually grant the request for a 30-minute meeting to each, it would have cost me a whopping 2,280 minutes! I can say one thing with certainty. If I took all of those calls and meetings, I would not be in the job the following year.

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