We have to shed legacy thinking in order to start thinking transformatively. Legacy thinking is not just about legacy systems; it is also about processes and people. (For a good definition of legacy thinking, see last week's blog .) How you think about the roles of people inside and outside your organization can lead you toward or away from organizational transformation.

Legacy Thinking: “The business communities supported by Business Operations and IT are ‘users’ and not ‘co-creators’.”

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