Of the hottest enterprise information management trends, social and collaboration is the most familiar to users already. But that doesnt make its selection and ROI any easier for enterprise data decision makers. So what should you weigh when considering strategies and tools for ESNs and collaboration suites? These half-dozen tips are condensed from a report by MWD Advisors Researcher Angela Ashenden.
1. Focus on More than Technology
Like other IT and data initiatives, social and collaboration must be a combination of process, strategy and solutions. Based on the reach of social networks and consumer collaboration/communication tools, there is an upside of better awareness with the purpose of these solutions, which may inject some enthusiasm to the strategy and process parts of this plan, MWD suggests. Ashenden summarizes: If individuals are not in the habit of thinking collaboratively in the way they work, simply giving them new tools is not going to suddenly make them work differently, at least, not on an enterprise-wide scale.