The average life/annuity insurer is spending about 11 percent of its IT budget on data and analytics in 2013, which is up from the 8.5 percent life/annuity insurers were budgeting for data and analytics in 2012. Also, 87 percent of life/annuity insurers are planning increases in data and analytics spending through 2015 none are planning on decreasing spending, as the remaining 13 percent expect spending to remain flat. The following represents how many life/annuity insurers, out of the 47 surveyed for SMA's research, are investing in data and analytics for specific business operations. Also included is the breakdown of how many large insurers are making the investments versus smaller ones, as well as how many insurers were making the same investments last year.
A business concept with laptop and dartboard from the laptop computer
Creativa - Fotolia
1. New Business/ Underwriting 75%
Life/annuity insurers more than $1 billion: 83% Life/annuity insurers less than $1 billion: 64% Total investment in 2012: 60%
Plant germination and growth - love for nature concept with heart shaped seedling
Nagy-Bagoly Arpad/Arpad Nagy-Bagoly - Fotolia
2. Product Development 66%
Life/annuity insurers more than $1 billion: 72% Life/annuity insurers less than $1 billion: 57% Total investment in 2012: 66%
Rudie - Fotolia
3. Marketing 56%
Life/annuity insurers more than $1 billion: 50% Life/annuity insurers less than $1 billion: 64% Total investment in 2012: 48%
LUCKAS Kommunikation/LUCKAS - Fotolia
4. Distribution Management/Sales 50%
Life/annuity insurers more than $1 billion: 56% Life/annuity insurers less than $1 billion: 43% Total investment in 2012: 50%
Hand holds bag with money on white background
rvlsoft - Fotolia
5. Claims/Payout 50%
Life/annuity insurers more than $1 billion: 56% Life/annuity insurers less than $1 billion: 43% Total investment in 2012: 52%
varijanta - Fotolia
6. Policy Servicing 28%
Life/annuity insurers more than $1 billion: 17% Life/annuity insurers less than $1 billion: 43% Total investment in 2012: 26%
Render of a Central Document Server.
S.John - Fotolia
7. Enterprise Services 22%
Life/annuity insurers more than $1 billion: 17% Life/annuity insurers less than $1 billion: 29% Total investment in 2012: 14%
Calculator paper tape rolled up
Joachim Wendler/Joachim Wendler - Fotolia
8. Billing 16%
Life/annuity insurers more than $1 billion: 6% Life/annuity insurers less than $1 billion: 29% Total investment in 2012: 7%
Watering a small plant shaped like a graph in a pot
Mopic/Mopic - Fotolia
9. Asset/Investment management 15%
Life/annuity insurers more than $1 billion: 11% Life/annuity insurers less than $1 billion: 4% Total investment in 2012: 10%
2jenn - Fotolia
10. Reinsurance 0%
Life/annuity insurers more than $1 billion: 0% Life/annuity insurers less than $1 billion: 0% Total investment in 2012: 7%
rnl - Fotolia
Top 5 challenges to capitalizing on analytics:
1. Data quality and completeness 2. Lack of an overall strategy for data 3. Legacy core systems 4. Lack of overall priority or funding 5. Data accessibility