With 2011 right around the corner, many experts within the insurance industry are making predictions for 2011. From predicting insurers will need to create new products and services and leverage distribution channels to increase top-line growth and make investments that deliver more customer-centric IT capabilities, experts foresee an active year ahead.
David Niles, President of SSA & Co., a management and operations consulting firm for insurers and reinsurers, is in on the action, too.
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