When a global financial services behemoth such as Zurich Financial Services Group decides to merge three commercial property/casualty businesses into one regional unit, it would be reasonable to assume that consolidating their IT resources into one common platform would take longer than nine months.After all, large corporations aren't usually nimble and quick, insurance companies are known for their cumbersome legacy systems, and mergers of any kind are difficult to implement.

But that's how long it took Zurich America, Zurich Commercial and Zurich Small Business to combine their systems under the auspices of a new company-now called Zurich North America-which writes more than $8 billion in gross annual premiums.

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