Executives at Atlantic Charter Insurance Company wanted to take one step forward. But they didn't want to take two steps back in the process.Although the company had been successfully growing for many years, Atlantic Charter leaders realized they needed an integrated information technology system if the Boston-based workers' compensation insurer stood any chance of staying to course-or of moving ahead at a quicker clip.
"As we continued to grow, it became very important that we have a computer system that could handle the increased workflow," says Joseph Russo, treasurer and CFO. "But because we were successful, we didn't want to change the way we did things too much."
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