Protecting clients against disasters may be the bread and butter of many insurance companies. But many carriers have only just begun to take a hard look at their own business continuity strategies, especially when it comes to information technology systems."Insurers are there to protect and indemnify individuals against disasters and unforeseen accidents, but they have not really invested as aggressively-or at least thought about it as much-as banks and financial services have done," observes Bill Pieroni, general manager for IBM Corp.'s global insurance industry practice.

"I don't think insurers have invested enough in this space in terms of money, time, resources, and management talent. It's an oftentimes neglected area of an IT plan."

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