Last year, the Connecticut FAIR plan purchased a software package to create, print and mail policies for property coverage. But that turned into a near-nightmarish experience of extensive problems with setup and testing of the software and lengthy delays waiting for technical issues to be resolved.
The Connecticut FAIR plan is now contracting with an application service provider (ASP) for policy issuance and claims processing. Now that the software is housed with the ASP "my life is a lot easier," says Tony Bauer, accounting systems manager for the Connecticut FAIR plan. "It would not be nearly as easy if I were housing the system here along with the data."
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