Interactive Intelligence Group Inc., a provider of unified IP business communications solutions, is releasing a software platform that enables organizations to rapidly deploy customer service applications on multiple mobile operating systems, devices and social media websites.
According to Interaction, Mobilizer bridges the gap between mobile, self-service and live assistance, enabling organizations to offer self-service applications to customers using smartphones as well as the organization’s Facebook site. The software achieves this by using a device-independent language that can be pushed out to all supported mobile devices and social media sites. The customer can then request a call-back from a service representative.
Register or login for access to this item and much more
All Digital Insurance content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access