When it comes to information technology investments in the insurance industry, there is a clear delineation of priorities predicated on the sector of business in which a carrier operates.Underwriting, pricing and products are the most important IT priorities for property/casualty insurers, while distribution reigns supreme for life insurers, states Tillinghast-Towers Perrin's e-Track report on insurance technology investments, which polled 248 large and mid-size carriers across North America.
It's become essential for life insurers to recruit the proper distributors that can scout for new prospects, says Jenny Emery, global e-business leader for Tillinghast Towers Perrin. As such, there will be a premium placed on technology solutions that enhance distribution.
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