What kinds of skills and technologies is Unum looking to expand its use of?
One is on data and integration. We need to better understand business processes and integrate it to maximize data we collect. We are in the process of doing that. Also, we want to better manage relationships with software and other tech providers, seeing as there is a broad ecosystem of players in the insurance industry. The ability to manage these relationships eases customer interaction, making for a simpler experience, which is important.
How are you recruiting employees to fill that need?
Unum has a very committed and dedicated workforce and talent in organization. We are focused on colleges and universities to start a recruiting pipeline. We have several partnerships with universities. Unum also encourages youth in communities to pursue careers in information technology. We have programs with middle and high school students where we do tech nights. There, they learn more about opportunities out there for them.
What are some of the advantages/challenges you feel you have in IT recruitment?
Unum is a large, very strong company that has variety of opportunities, especially for people who are not sure about their future but know they want diversity. Our biggest challenge in recruiting is location. We have offices in Maine, South Carolina and are headquartered in Chattanooga, Tennessee. In some cases, however, people evolve in their career and want to get away from big cities.
Next: Jayne Olsen, Swiss Re
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