Glenmont, N.Y. — Insurance industry experts keep talking about Real Time, but are agents and carriers really warming to it? Members of the Professional Insurance Agents associations in four states are using Real Time transactions and comparative rating in greater numbers this year than last, according to data gathered by a PIA membership survey.

In the 2008 survey, 432 respondents said they used Real Time, as compared to 157 in 2007. Sixty-nine percent of respondents with agency management systems employ Real Time, up from 63% last year. For all survey respondents, Real Time use increased from 56% to 59%.

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