When Brigitte Hamilton looks back on the humble beginnings of her organization's intranet, there were only six divisional areas of the site and upwards of about 500 pages.That was in 1997. Since then, Oregon's largest workers' compensation insurance company, Salem-based State Accident Insurance Fund of Oregon (SAIF), has added nearly a dozen other divisional areas to its Web site, resulting in a page count pushing 15,000.

"The Web site's structure made it difficult for the company's 860 employees to find content, and authors faced an uphill battle trying to update posted information," recalls Hamilton, lead business analyst and Web site administrator.

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