Technology companies can be charged with breach of contract for any number of reasons and at any time during the life of a project. However, historical claim activity suggests certain activities, decisions and situations are more prone to land IT providers in hot water. Understanding these red-flag areas can make you a more valuable partner in helping your IT clients avoid and manage the potential risks they face.
It seems logical to assume most breach of contract (BOC) claims against IT companies would be made after projects go live and don't live up to clients' expectations. In reality, the vast majority of claims are made before the acceptance stage, when projects are being scoped, developed, implemented and tested. That's important to know because some insurance policies don't protect IT companies against claims made before acceptance.
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