Is the "bring your own device" (BYOD) trend a good thing or a bad thing? Many insurance companies see it as a golden opportunity to better support various professionals within their organizations—particularly claims adjusters, agents and others who do a lot of their work in the field—without a lot of the costs of supporting new hardware and establishing remote connectivity.

However, security is lacking. For example, a joint survey of 550 organizations by KnowBe4 and ITIC found that nearly three quarters of businesses which approve of BYOD, 71 percent, have nothing specific in place to ensure security. The research also raised concerns around difficulty of management and support (63 percent), provisioning new apps (59 percent) and security (48 percent). Almost four out of ten of the respondents, 39 percent, believed that end users were responsible for their own security, while 37 percent said the company should still be responsible.

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